Customer Engagement

Customer Engagement Automation

Engage customers at scale across every channel with Agentic AI for Customer Experience. Autonomous AI agents deliver personalized, context-aware interactions via voice calls, chat, email, SMS, and WhatsApp—achieving 68% response rates and driving customer lifetime value through intelligent, multi-channel automation.

<500ms
Response Time
95%+
Accuracy
1000+
Concurrent Calls
12+
Languages
Advanced Technology

Purpose-Built Specified Language Models

Unlike general-purpose LLMs, our Agentic AI uses specialized SLM (Specified Language Model) technology trained specifically for B2B communications across all channels—voice, chat, email, and SMS—delivering superior performance at lower cost

Lightning Fast

Sub-second response times enable natural, flowing conversations without awkward pauses

  • Real-time processing
  • Low latency architecture
  • Optimized for voice
Higher Accuracy

Industry-specific models trained on millions of B2B conversations for superior understanding

  • Domain-specific training
  • Context-aware responses
  • Continuous learning
Cost-Effective

Scale to thousands of concurrent conversations without proportional cost increases

  • Efficient resource usage
  • Predictable pricing
  • No hidden costs

Powerful Use Cases Across All Channels

Automate every stage of your B2B customer journey with voice, chat, email, and SMS

Sales Prospecting & Qualification

Automatically reach out to prospects across voice calls, chat, and email to qualify leads and book meetings

  • Multi-channel outbound (voice, chat, email)
  • BANT qualification
  • Calendar integration
Customer Success & Retention

Proactive check-ins, health monitoring, and renewal conversations at scale

  • Onboarding calls
  • Quarterly business reviews
  • Renewal reminders
Market Research & Intelligence

Gather insights, conduct surveys, and validate market assumptions through voice

  • Customer feedback collection
  • Competitive intelligence
  • Market validation
Intelligent Call Routing

AI-powered call screening, routing, and escalation based on conversation context

  • Intent detection
  • Smart escalation
  • Priority handling

Enterprise-Grade Features

Everything you need for secure, compliant voice automation

Real-Time Intelligence

Sentiment analysis, intent detection, and conversation scoring in real-time

Compliance-Ready

GDPR, CCPA, and industry-specific compliance built-in with call recording consent

Multilingual Support

12+ languages with native accent support for global reach

CRM Integration

Seamless sync with Salesforce, HubSpot, and Pipedrive for unified data

Analytics Dashboard

Track call volume, conversion rates, and conversation quality metrics

Team Collaboration

Share transcripts, notes, and insights across your organization

Perfect Partner for OpportunityGrid

Combine sales intelligence with voice automation for complete B2B workflow automation

1

Identify

OpportunityGrid finds qualified prospects

2

Engage

Agentic AI Voice Services initiates contact

3

Convert

Close deals 2x faster

Ready to Automate Your Voice Conversations?

Join forward-thinking companies using Agentic AI Voice Services to scale their B2B engagement

NoorAI Assistant

Powered by SLM Technology

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👋 Welcome to CustomerNexus! I'm your intelligent AI assistant powered by our Specified Language Model (SLM) technology. I help enterprises **Discover** opportunities, **Engage** customers, and **Protect** relationships through our customer-centric AI platform. How can I help you today? 💡 **Quick start:** • Tell me about your role (Sales, Customer Service, Compliance, etc.) • Describe your biggest challenge • Ask about specific capabilities (Voice AI, Opportunity Intelligence, Compliance Protection)

04:06 PM

SLM-powered intelligent assistance